Information on our website, help documentation, presentations and responses by our staff do not constitute legal advice.
CASL applies to Commercial Electronic Mail (CEM) sent to Canadian contacts.
Envoke's role is to facilitate the management of consent settings, not to enforce legislation. We do this by setting defaults that apply to the majority of use cases and facilitate obtaining and updating documented express consent and manage rolling expiry dates for implied consent.
In a nutshell:
CASL applies to Canadian contacts only so mark the location of your contacts.
Get express consent as contacts are added to your list. Express consent doesn't expire.
If express consent isn't provided you can still send emails to contacts but only for a limited time as implied consent expires.
There are several articles available to help you understand how CASL compliant consent management works with Envoke.